Training

Training makes all the difference – Fortunately it’s another area where ZEAG Canada excels.

In perfect conditions most parking equipment will work reliably. In practice, even the best systems perform badly if the operational and management staff doesn’t understand the operation, regular maintenance tasks are not carried out, and the first line support is not educated properly. Training can make all the difference, between a reliable and profitable parking operation, and a loss-making nightmare.

At ZEAG we have found that downtime can be reduced by as much as 90% through effective training and management of the parking operation. That’s why we created the ZEAG Training Program- unique in the parking industry.

Training starts during installation, where product specific training for maintenance staff, managers and first line support personnel will be taught the in’s and out’s of the ZEAG system. Following the installation, we work with you to eliminate any issues where training can make a difference. We constantly monitor call-out patterns to identify training and operational issues and help with further training as required.

Last but not lease, we share our best practice information on a regular basis within each market sector, helping you to learn from similar operations, how to maximize revenues, minimize costs, and improve your customer experience.